The protection of your personal data is a top priority for Tech Balance GmbH. This privacy policy informs you about what data we collect, how we process it, and what rights you have in connection with the use of our website and services.
1. General Principles
We treat personal data confidentially and in accordance with applicable data protection laws. All data will be used only for the purposes described in this statement and will not be shared with third parties without legal grounds.
2. Collection and processing of personal data
We collect personal data when you contact us, use our services, or visit our website. This includes, for example:
-
Name and contact details (email, telephone number)
-
Company information
-
Payment and billing data
-
Technical data (IP address, browser information, access times)
This data is used exclusively to fulfill the contract, to improve our services and to comply with legal obligations.
3. Use of the data
The data collected serves, among other things, the following purposes:
-
Providing our services
-
Communication with customers
-
Improving the user experience on our website
-
Compliance with legal and tax requirements
4. Disclosure to third parties.
Data will only be disclosed if necessary to fulfill the contract or if there is a legal obligation. External service providers we use are obligated to comply with data protection standards.
5. Data security
We use modern technical and organizational measures to protect your data from unauthorized access, loss or misuse.
6. Storage period
We only store personal data for as long as it is necessary to fulfil the stated purposes or as long as there is a legal obligation to do so.
7. Rights of the data subject
You have the right to information, rectification, erasure, restriction of processing, and data portability. You can also object to the processing of your data at any time. Please contact us by email at support@techbalanceup.com .
GDPR Compliance
Tech Balance GmbH is committed to compliance with the General Data Protection Regulation (GDPR). We process personal data only on the basis of a clear legal basis and ensure that the rights of all data subjects are protected. This includes, in particular:
-
The right to transparent information
-
The right to access personal data
-
The right to rectification and erasure
-
The right to restriction of processing
-
The right to object
-
The right to lodge a complaint with a supervisory authority
Confidentiality Policy:
All data submitted to us is treated with the strictest confidence. We ensure that only authorized employees have access to personal information and use it solely for the provision of our services.
Cookie Policy
Our website uses cookies to improve user experience and provide certain features. Cookies are small files stored on your device. We use cookies for the following purposes:
-
Analysis of user behavior to optimize the website
-
Storage of settings and preferences
-
Improving website security
You can deactivate cookies at any time in your browser settings. Please note that doing so may limit the functionality of the website.
Contact
For all questions related to this privacy policy, you can contact us at any time:
Email: support@techbalanceup.com